Scope: Human-Computer Interaction Project
 by Andrew Jackson, Joey Jezioro, Abhijeet Jhala, Aaron Kaluszka
Interview Excerpt - Students

Description
As our immediate peer group, interviewing a student seemed an obvious choice. Their many classes, assignments, and social appointments and general computer-knowledge made them possible users of Scope. What they lacked in their business needs they more than made up for in social requirements. Two types of students were interviewed, a Computer Science major and an International Studies major.

Artifact
Questions about the general background of the interviewee
  • What kinds of computer applications do you use?
    • Programming, Internet Browsing, Email, Instant Messaging
    • Word Processing, Email/Internet Browsing, Instant Messaging, Games
  • How do you primarily use the computer?
    • Development and social issues, mostly
    • Word Processing, Web-Surfing, Research, News, Movies/Music/Games
  • What day-to-day activities you are usually engaged in?
    • Attending class, doing homework, chillin with my peeps
    • Word Processing, Web-Surfing, Email, News, Games
  • Are you comfortable with the services that are provided to you by your software?
    • No, setting up my schedule's and adding new appointments and homeworks would take the majority of my time
    • Yes
  • Are you having troubles managing or synchronizing your activities, schedules, appointments, pending tasks and other notifications at the same time?
    • I don't use my computer for that stuff because it takes too long
    • No
Specific points that we want to know, which might help in analyzing user needs
  • Have you ever missed an important mail, appointment, to-do task, or important notification in your work schedule? If so, what was the reason behind it?
    • Yes, because i forgot it existed / was due so soon
    • Yes, all the time. I forgot
  • If you have very short computer access time and have to check all your important tasks what would you usually prefer to check and do at that point of time?
    • I'd check my course websites
    • E-mail
  • Are you able to manage all your tasks easily and systematically?
    • Nope, haphazardly is more my style
    • Yes
  • Do you require your software to notify you of scheduled tasks or other information? If yes, what methods of notification would you have in mind?
    • Nope
    • No
  • How important is visual interface to you in any notification system software? Would text notification or graphical notification attract you more?
    • The style of notification would need to be something not obnoxious, but also something that i could always see.
    • Text notification would be adequate, graphical would be a nice plus...
  • Do you current have or would you like notification software that would alert you about all of your emails, messages, pending tasks, news, and appointments, and most importantly, prioritize these tasks for you?
    • I do not have software that does this, if software existed that made it easy to manage appointments and etc, and was free, i might use it.
    • Yes
  • When software notifies you of something, is it usually more useful to your productivity or detrimental? Give examples if possible.
    • I don't know
    • More productive; it allows for real-world prioritization
Specific things that we want to know, which would interest us in evaluating our product
  • Do you have problems facing too many alerts and notifications from different programs informing about your pending tasks?
    • No, I don't use software that does that
    • No
  • Are there any means by which you can set priorities to your tasks? If so, can you get notified according to the priority of your work?
    • No
    • No
  • If not, would you be interested in getting a product that runs all the time, keeping you up to date with all your pending tasks according to your preferred priority?
    • I wouldn't mind it, provided that it wasn't OBNOXIOUS, was subtle and elegant, easy to figure out, and didn't take forever to set up (and was free)
    • No; I have a product now that allows me to do many such things as previously described, but I've just never used it…
  • Assume you were given a highly interactive, compact, easy to use, graphical notification system that monitors all of your tasks and alerts and set priorities for you, so that just by glancing at it you can decide what to do next. Would you be willing to change from your usual notifications systems and take time to learn this new software and use it?
    • I like the sound of -COMPACT- If I liked it, I might spend 20 or 30 minutes figuring it out.
    • Possibly. The biggest reason for me personally in not using a similar system now has nothing to do with options available but rather the fact that I just don't see the need right now.